Customer Service Advisor

The Customer Service Advisor is accountable for delivering inspirational customer service, colleague and customer training compliance and execution, while having an unswerving desire to introduce Samsung products that enrich customers connected lives through unrivalled interactions. Responsible for: Own development through internal training programs Health & Safety Store Standards of: Customer Training, Customer Service, Customer Sales and Customers Device Repairs Knowledge, Skills and Experience required: · People focused · Communication skills (multiple spoken and written languages with English being your main language ideally) · The ability to prioritise workloads · The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you · Previous retail experience is ideal but not essential · Samsung eco system and a love for all things tech · Constantly challenges own knowledge and drives own learning