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Floor Manager

THE ROLE

Reporting to the Store Manager and Assistant Store Manager assisting in managing the team, you will be on the shop floor to ensure the team is functioning to the best of their ability. You will be make sure key customer touch points are being managed by staff to ensure customer experience runs throughout the store. You will support the management team in all aspects of the store ensuring it showcases the brand in the best possible way.

Duties:

- Creating a fun and aspirational in-store atmosphere that encourages customers to shop at AllSaints

- Hands on approach to developing the store customer experience. You will lead by example and coach the store

teams on creating this customer first environment

- Utilising reporting tools available to shape commercial decisions which will benefit the customer and store

- Ensure all operational activities are managed and delivered to within guidelines and timeframes

- Work with the Management team to maintain a strong profit focus, ensuring costs are managed within budgets

- Create a visually exciting store that showcases our collection at its best and most commercial whilst maintaining

operational excellence

- Recruiting ‘best in class’ talent who will represent the brand image and demonstrate our brands DNA

- Duty Management of the store as and when required

 

WHAT SKILLS DO I NEED FOR THE ROLE?

- A strong background in management experience within a fashion and volume sales environment is essential

- You know what outstanding customer service looks like and have experience of delivering this in a high

performing team.

- You are able to communicate at all levels

- An air of positivity surrounds you and you are professional and inspiring to others

- You are able to plan, prioritise and meet deadlines with ease

- You are a natural leader

- A Design Thinker - making key commercial decisions to drive the business forward

- Thrive on solving problems and looking at implementing creative solutions

- You have 100% flexibility so that you would be able to work the occasional overnight shift.


More details can be found on the following link   https://talent-allsaints.icims.com/jobs/6451/floor-manager---bristol/job


How To Apply

Please forward your CV to the store email - bristolcitycentre@allsaints.com

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